Shipping Policy

FOR ORDER PLACEMENT

  • We are currently accepting prepaid orders only.
  • Product prices are subject to change without prior notice.
  • Shipping and handling charges may vary based on the area and zone.

PAYMENT OPTIONS

  • We offer a variety of payment options for seamless online transactions.
  • For prepayment, customers can choose from UPI, Wallets, and Debit/Credit cards.

SHIPMENT DELIVERY TIME

  • All orders are processed and packed within 24 working hours. Please note that during emergency or unforeseen circumstances, there may be delays in the delivery of orders.
  • Delivery is typically expected within 5-7 business days.
  • For remote locations, shipment delivery may take up to 12 working days.
  • Order deliveries are scheduled from 9 am to 7 pm, Monday to Saturday, excluding national holidays and festivals.
  • You can track your order using the tracking details sent to you via email or by logging into your online account at www.thecuren.com.

ORDER RELATED

  • THE CUREN Store will always try to update the product inventory and make minimum chances for getting the product out of stock.
  • You can opt for the ‘Notify Me’ option if you find any of your favorite products out of stock.
  • If the ordered product goes out of stock, we shall contact you at the earliest & will dispatch the shipment as early as possible. However, hold orders may get delayed in delivery.

SHIPPING POLICY

  • All domestic and international orders are shipped from our Vadodara (Gujarat) warehouse and will have varying delivery times based on their respective locations.
  • A signature is required upon delivery for all ordered items. If the consignee is unavailable, please provide an alternate person such as a neighbor, family member, friend, or colleague. However, THE CUREN is not liable for goods signed for by any alternate person.
  • THE CUREN is not liable for any damage post-delivery.
  • Any complaints regarding damage or shortages must be reported within 24 hours of delivery.
  • Shipping and handling rates may vary depending on factors such as product, packaging, size, volume, type, and other considerations.